Privacy Policy

Effective Date: [TO BE CONFIRMED]

At Athar Collection, we respect your privacy and are committed to protecting the personal information you provide when using our website, atharcollection.com. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, place an order, contact us, or otherwise interact with our services.

1. Information We Collect

When you use our website or place an order, we may collect information such as your name, email address, phone number, billing or delivery address, payment information, and order details.

We may also collect certain information automatically through cookies and similar technologies when you browse or interact with our website.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfil your orders
Arrange delivery of purchased products
Communicate with you regarding your orders or enquiries
Provide customer support
Improve our website, products, and services
Maintain website security
Understand how visitors use our website
Measure advertising and marketing performance
Send promotional communications where applicable and permitted by law

3. Payments

Payments made through our website may be processed by third-party payment service providers.

Payment Gateway: [TO BE CONFIRMED]

Payment providers may collect and process payment information according to their own privacy policies and security practices. Athar Collection does not intentionally store complete payment card or banking credentials on its own systems unless required and lawfully permitted for a specific business purpose.

4. Cookies and Analytics

Our website uses cookies and similar technologies to support website functionality, improve your browsing experience, and understand how visitors interact with our website.

We use Google Analytics to collect information about website traffic, visitor behaviour, and website performance. This information helps us understand how our website is being used and improve our services.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Advertising and Meta Pixel

Athar Collection uses Meta Pixel and may use similar advertising technologies to understand interactions with our website, measure advertising performance, and improve our marketing campaigns.

These technologies may collect information about your interactions with our website and may be used to provide more relevant advertising. Their use is subject to the applicable policies of the relevant third-party platform.

6. Sharing of Information

We may share necessary personal information with trusted third-party service providers when reasonably required to operate our business.

These may include:

Payment processing providers
Shipping and delivery partners
Website and hosting service providers
Analytics providers
Advertising and marketing platforms
Customer-support service providers
Other service providers necessary to fulfil orders or provide our services

We may also disclose information when required by applicable law, regulation, legal process, or government authority.

We do not intend to sell your personal information to third parties.

7. Shipping and Delivery

To fulfil your orders, we may provide necessary information such as your name, phone number, and delivery address to shipping or delivery partners.

Shipping/Delivery Partners: [TO BE CONFIRMED]

This information is used only as reasonably necessary to process and deliver your order.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect the personal information we collect from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing and completing orders, maintaining business and transaction records, providing customer support, resolving disputes, preventing fraud or misuse, and complying with applicable legal and regulatory requirements.

Specific Data Retention Period: [TO BE CONFIRMED]

10. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request:

Access to personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of certain personal information
Information about how your personal information is being used

To make a privacy-related request, please contact us using the contact details provided below.

11. Marketing Communications

Marketing Communication Practice: [TO BE CONFIRMED]

If Athar Collection sends promotional emails, WhatsApp messages, SMS messages, or other marketing communications, you may be provided with an option to opt out where applicable.

We will handle marketing communications in accordance with applicable laws and regulations.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to address the situation and delete the information where appropriate.

13. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

Athar Collection is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

14. Changes to This Privacy Policy

Athar Collection may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be published on this page along with a revised effective date.

We encourage visitors to review this page periodically for the latest information regarding our privacy practices.