Shipping & Delivery Policy

Effective Date: 30 August 2026

At Athar Collection, we aim to make your shopping experience simple and reliable. This Shipping & Delivery Policy explains how orders placed through atharcollection.com are processed and delivered within India.

Shipping Availability

Athar Collection currently ships orders within India only.

Orders can be delivered to eligible residential and commercial addresses supported by our delivery service provider.

Order Processing

Once your order has been successfully placed and payment has been confirmed, our team will begin processing your order.

Order Processing Time: Orders are generally processed and prepared for dispatch within 1–3 business days after the order is successfully placed and payment is confirmed.. Delivery Partner

Delivery Partner

Athar Collection uses India Post for order delivery.

Once your order has been dispatched, it will be handed over to India Post for delivery to the address provided during checkout.

Estimated Delivery Time

The estimated delivery time may vary depending on the customer's location and other delivery conditions.

Estimated Delivery Time: Orders are generally delivered within 3–7 business days after dispatch. Delivery times may vary depending on the destination, service availability, weather conditions, holidays, and other factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed to the customer during the checkout process before the order is placed.

Shipping Charges: Shipping Charges: We offer free standard shipping on orders above ₹999. For orders below ₹999, a standard shipping charge of ₹79 will apply. Any applicable shipping charges will be clearly displayed at checkout before the order is confirmed.

Athar Collection may occasionally offer free shipping as part of promotional campaigns or specific order-value offers.

Order Tracking

Where tracking information is available, customers may receive tracking details after their order has been dispatched.

Customers can use the tracking information provided to monitor the status of their shipment through the applicable India Post tracking service.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information at checkout.

Athar Collection is not responsible for delays, failed deliveries, or additional delivery charges resulting from an incorrect, incomplete, or inaccurate address or contact information provided by the customer.

If you notice an error in your delivery information, please contact us as soon as possible. Delivery Attempts

Delivery attempts

India Post may make delivery attempts according to its applicable delivery procedures.

If a delivery cannot be completed because the recipient is unavailable, the address is incorrect, or for another delivery-related reason, the shipment may be handled according to India Post's applicable procedures.

Customers may contact India Post or Athar Collection where assistance is required.

Delayed or Lost Shipments

While we work with our delivery partner to ensure timely delivery, Athar Collection cannot guarantee a specific delivery date.

If your order appears to be significantly delayed or is reported as lost, please contact us at support@atharcollection.com with your order details.

We will coordinate with the delivery partner where appropriate and assist you in resolving the issue.

Damaged Packages

If you receive a package that appears to be seriously damaged or tampered with, please document the condition of the package and contact Athar Collection as soon as possible.

Photographs or videos of the package and product may be requested to help us investigate the issue.

Any refund or replacement will be handled in accordance with our Refund & Return Policy.

Delivery to Remote Areas

Delivery times may be longer for remote, rural, or less-accessible locations.

Additional delivery time may also apply where India Post requires additional processing or transportation arrangements.

Order Changes After Dispatch

Once an order has been dispatched, changes to the delivery address or other order details may not be possible.

Customers should contact us as soon as possible if they need to make a change before dispatch.

Delivery Delays Beyond Our Control

Athar Collection will not be responsible for delivery delays caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, public emergencies, transportation disruptions, or other unforeseen events.